Patient & Visitor Information
Access and Hours
- Visiting hours vary by department.
- The main entrance to the hospital is open from 5:30 am – 8 pm, Monday through Friday, and from 5 am – 8 pm Saturday and Sunday.
- The Emergency Department entrance is open 24 hours a day, 7 days a week
Our hospitals are committed to providing the highest quality care and ensuring the safety of our patients, employees, providers, volunteers, and visitors. We are continuing to monitor COVID-19, flu, RSV, and all other respiratory viruses in our communities and are taking the necessary steps to ensure we are fully prepared to care for patients, in accordance with guidance from the Centers for Disease Control and Prevention (CDC) and in partnership with our local and state health departments.
Below are a number of resources to help educate you and your family, based on current knowledge and understanding. We encourage you to check back frequently for the most up-to-date information.
In accordance with state and federal guidelines, the following safety protocols have not changed:
- Isolating our COVID-19 patients
- Limiting access to symptomatic individuals
- Implementing the most effective cleaning & distribution protocols throughout our facilities
Masks are Recommended
- When you are having upper respiratory—flu, COVID, RSV—symptoms, even if you are COVID-negative
- After having close contact with someone with flu, COVID, or RSV symptoms
UP Health System – Portage Café
The Café offers a wide range of rotating meal options, grab-go snacks, hot and cold beverages, and more.
Hours
Monday – Friday
Breakfast 7 am to 10:30 am | Lunch 11 am to 2 pm
Spiritual Services
The Chapel
A small meditation chapel is located on the main level next to the gift shop. It is open at all times for private prayer and meditation for patients, their families, visitors and hospital staff.